Do you have an outgoing, winning personality? Are you able to listen carefully to people and offer solutions to their challenges? Then a successful career in sales awaits at Easyfairs!
Customer success in the events industry requires building relationships with present and prospective customers and the people who influence them (such as trade media and industry federations). You need to master and consolidate deep market knowledge of the sector (competitive events, trends, challenges, innovations, opinion leaders, key stakeholders and more).
Of course, our Customer Success teams aim to maximise revenues by attracting new customers and retaining and upselling to existing ones. But there’s much more to it than that. They also ensure that they have the right mix of exhibitors, too, with the presence of innovators and start-ups, and good coverage of the market sector; because that makes the show more attractive to visitors and this will drive further success!
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